Terms & Conditions

These Terms apply to visitors, customers, registered shop owners, account operators and anyone using the website, dashboard, customer QR page, payment workflow, smart editor, order-tracking page or Windows Print Agent.

Anyone who does not agree with these Terms should not register, upload files, submit print orders or operate the connected Print Agent.

SK CSC Auto Print Service provides technical tools that allow a customer to scan a shop QR, upload a supported file, create or review a print preview, select printing options, choose a payment method and submit the order to the registered shop.

• Customer QR-based file upload and order creation.
• PDF, document, photograph and supported ID-image printing workflows.
• Basic and advanced preview or editing features.
• Black-and-white, colour, photo and supported ID-card print options.
• Online payment and cash-on-counter options where enabled by the shop.
• Windows Print Agent, printer detection and automatic print-queue processing.
• Live agent, printer, queue and order-status tracking.

• Registration information must be accurate, current and complete.
• The registered shop owner is responsible for all activity performed through the account.
• Passwords, agent keys, payment credentials and database credentials must be kept private.
• Accounts must not be sold, rented, shared publicly or transferred without authorisation.
• Suspected unauthorised access must be reported promptly.
• We may require reasonable verification before changing account ownership or sensitive account information.

Eligible registered users may receive a 7 Days trial. Trial availability, feature limits, device limits and expiry information may be displayed in the dashboard.

• A trial may be limited to one eligible account, shop, device, mobile number or other reasonable identifier.
• Creating duplicate accounts to repeatedly obtain trial access is prohibited.
• Trial features may be limited, changed or withdrawn where misuse, technical risk or abuse is detected.
• After trial expiry, some services may require an active paid plan.
• Subscription prices, validity and device limits shown during purchase apply to that transaction.
• Renewal does not occur unless the user completes the applicable renewal or payment process presented by the service.

Customers may upload only files that they own, are authorised to use or are legally permitted to print.

• The customer is responsible for the legality, accuracy and content of every uploaded file.
• Uploading a file does not transfer ownership of that file to the platform or the shop.
• The customer grants the platform and selected shop a limited permission to process, preview, download and print the file solely to complete the order.
• Customers should avoid uploading unnecessary personal or confidential information.
• Files must comply with the permitted size, format and page limitations displayed by the service.

Before confirming an order, the customer must check the generated preview and all applicable printing settings.

• File, document type and selected pages.
• Orientation, crop, fit-to-page and page margins.
• Front-only or front-and-back layout where applicable.
• Number of pages and number of copies.
• Black-and-white, colour or photo-print selection.
• Brightness, contrast, sharpness and background settings.
• Final estimated amount and payment method.

Each registered shop may set its available printing rates, including black-and-white, colour, photo, ID-card or other supported service charges.

• The final amount may depend on pages, copies, print type, photo layout and shop rates.
• Server-side calculations may be used to prevent unauthorised price modification.
• The amount shown immediately before confirmation should be reviewed by the customer.
• Extra services requested directly at the shop may carry separate charges disclosed by that shop.
• A shop must not display misleading, hidden or unauthorised charges.

• An online payment is considered successful only after confirmation from the configured server or payment provider.
• A screenshot, pending message or money-debit alert alone may not constitute final payment confirmation.
• Customers must not disclose an OTP, UPI PIN, card PIN, banking password or other private authentication code.
• A pending online-payment order may remain on hold until final confirmation is received.
• Cash-on-counter orders require payment or confirmation at the selected shop according to that shop's workflow.
• A shop may decline to release printed output until the applicable amount has been paid.
• The Order ID and payment reference should be retained until the order is completed.

A refund or reprint request should be submitted promptly with the Order ID, payment reference and a clear description of the issue.

• Duplicate confirmed payments may be reviewed for an eligible refund.
• A confirmed payment where no printable order was created because of a verified system failure may be reviewed.
• A print damaged or incorrectly produced because of a verified shop or system error may qualify for a reasonable reprint or other remedy.
• An error already visible in a customer-approved preview, incorrect file upload or incorrect customer-selected setting may not automatically qualify for a refund.
• Minor differences in colour, brightness, scaling or paper output caused by normal printer limitations do not automatically establish service failure.
• Refund processing time may depend on the payment provider and the method originally used.

Uploaded documents, photographs and supported ID images are temporarily stored on the service server for preview and printing. The scheduled automatic process removes uploaded server files within one hour after upload.

• Customers should complete the preview and confirmation process without unnecessary delay.
• A preview or reprint may no longer be available after the original server file has been deleted.
• Order ID, amount, page count, payment status and print status may remain stored without the uploaded file.
• If a file expires before successful processing, the customer may be required to upload it again.
• Backup copies may remain temporarily until normal secured backup rotation removes them.

The Print Agent connects the registered shop account with the selected Windows printer and downloads an assigned file to complete the print order.

• The agent must be installed only on an authorised shop computer.
• The shop must use its own valid Shop ID and agent credentials.
• The selected printer name must correspond with an available printer on the shop computer.
• Temporary agent files are intended to be removed from the PC after successful print processing.
• If printing, software cleanup or the computer stops unexpectedly, a local temporary copy may remain and must be removed by the shop.
• Windows and the printer may separately create local spool or temporary printing files.
• Agent keys must not be exposed publicly, embedded in customer pages or shared with another shop.
• The shop must install trusted software updates when provided for security or compatibility.

• Uploading unlawful, fraudulent, stolen or unauthorised documents.
• Printing forged credentials, impersonation material or content intended to deceive another person.
• Uploading malware, harmful code or files intended to compromise the server, agent or printer.
• Attempting to access another shop's account, files, orders, agent keys or transaction information.
• Altering client-side prices, payment status, Order IDs or print settings to obtain unauthorised service.
• Using automated traffic, excessive requests or other behaviour that damages platform availability.
• Circumventing trial, subscription, device or account limits.
• Violating intellectual-property, privacy or other legal rights of another person.

Continuous or error-free availability cannot be guaranteed. Printing depends on multiple systems that may occasionally be unavailable or delayed.

• Hosting, internet or network interruptions.
• Payment-provider delays or failed status callbacks.
• Power failure, PC shutdown or Windows errors.
• Printer offline state, paper jam, low ink or driver problems.
• Unsupported, corrupted, encrypted or unusually complex files.
• Maintenance, security updates or emergency service changes.

We may temporarily restrict a feature where reasonably necessary for maintenance, security, abuse prevention or technical stability.

• Customers remain responsible for uploaded content and approved print settings.
• Registered shops remain responsible for physical printing, supplies, local computer security and delivery of output.
• The platform is not responsible for delays caused solely by shop hardware, power, internet, printer drivers, paper, ink or operating-system failure.
• The platform is not responsible for an incorrect file uploaded or an incorrect setting approved by the customer.
• Neither party is responsible for failures caused by events reasonably outside its control.
• Any remedy will be assessed according to the verified circumstances of the relevant Order ID.

We may suspend or terminate access where reasonably necessary to protect users, shops, payments, printers or the platform.

• Fraudulent, unlawful or abusive activity.
• Repeated payment manipulation or unauthorised access.
• Exposure or misuse of an agent key.
• Repeated violation of trial or subscription limits.
• Security threats, malware or harmful automated traffic.
• Material breach of these Terms.

Suspension does not remove outstanding payment obligations or prevent retention of records reasonably required for security, accounting or dispute resolution.

These Terms may be updated when the service, pricing, payment workflow, Print Agent, subscription system, automatic deletion process or security requirements change.

The latest version will be displayed on this page with a revised update date. Continued use after an updated version becomes effective constitutes acceptance of the revised Terms.

These Terms are governed by applicable laws of India. Disputes that cannot be resolved through support may be submitted to a court or authority having competent jurisdiction.

For a failed print, duplicate payment, incorrect status, account problem or other dispute, provide the Order ID, registered Shop ID or mobile number and an explanation of the issue.

Never send your password, OTP, UPI PIN, card PIN, database password or Print Agent key to support.